Consumers generally connect to the internet one of two ways. They can subscribe to a residential broadband service from a company such as Time Warner Cable. Or they can subscribe to wireless internet access from companies such as Sprint.
These companies have spent billions of dollars laying cables in the ground (in the case of residential internet access) or erecting cell phone towers (for wireless access) to ensure that customers have fast, reliable service.
Network neutrality is the idea that these companies should treat all internet traffic equally. It says your ISP shouldn’t be allowed to block or degrade access to certain websites or services, nor should it be allowed to set aside a “fast lane” that allows content favored by the ISP to load more quickly than the rest.
Since the term was coined more than a decade ago, it has been at the center of the debate over internet regulation. Congress, the Federal Communications Commission(FCC), and the courts have all debated whether and how to protect network neutrality.
Advocates argue that network neutrality lowers barriers to entry online, allowing entrepreneurs to create new companies like Google, Facebook, and Dropbox. But critics warn that regulating the broadband market could be counterproductive, discouraging investment in internet infrastructure and limiting the flexibility of ISPs themselves to innovate
In January, an appeals court invalidated FCC regulations designed to protect network neutrality. The agency is currently considering how to respond.
Does your business still have a traditional telephone service? If so, you’re living in the dark ages! Standard telephone services don’t have anything on hosted VoIP services, providing that you choose the right service to meet your needs.
First of all, a standard telephone service is just a standard telephone service; it can’t offer you all of the great features of a hosted VoIP service. A hosted service can provide auto telephone attendants to answer calls when it’s not convenient (or cost effective!) for a live answerer to do so. These services can also provide voice mail, caller identification and tracking, call routing, directories to help callers reach the right person, call forwarding, call recording, and so much more. Obviously, it’s important for you to know what features your business requires; when you know that information ahead of time, you can easily find a hosted VoIP service that offers all of the features you need to help your business run as smoothly and as efficiently as possible.
With so many excellent features, you would think that a hosted VoIP service would be a lot more expensive than a standard telephone service, but, surprisingly, that’s actually not the case at all. As mentioned above, hosted VoIP services allow for much of the work to be done by automated systems, rather than by actual people, meaning you don’t have to pay an actual person to provide your necessary services. In fact, most hosted services simply charge a low monthly rate per user. Contracts vary from provider to provider but do not have to be very long-term in nature. And, surprisingly, you also don’t need a lot of equipment, if any, on-site; in fact, with some plans, you don’t need any equipment in your office at all, further minimizing costs. A good provider will talk to you about your individual needs and will match you with a service that is specifically tailored to those needs, making finding the perfect plan (and the perfect price!) a breeze.
Another good thing about hosted VoIP services is that they can handle a very large call volume. The goal of any company is to grow and expand, and if you’re reaching that goal, you may find that your old, standard telephone service doesn’t work for you anymore. A good VoIP service, however, will! Plus, you don’t have to hire a local VoIP service; no, these services can offer you assistance from anywhere and at anytime, making them convenient and capable of meeting your needs even as those needs change. With so many great reasons to make the switch to a hosted VoIP service, what are you waiting for?