Sunday, February 14, 2015 Update: I have been questioned about my source of this information regarding the City/County officials and their commitment to Google Fiber in Greensboro will verify this soon.
I am told that County and City officials in Greensboro voted not to offer Google any financial incentives or support to build fiber optics to homes and businesses in Greensboro which would have had a major economic boost to the local economy in addition attract high tech jobs and businesses to Greensboro. This information is unconfirmed but my sources are reliable. This disappoints me that our City and County officials are so blind to this incredible opportunity to take Greensboro from a textile, insurance and tobacco city to a tech savvy city that will have the ability to compete in the world market for new business opportunities. I welcome any feedback on this matter from anyone that knows more about this lame decision on the part of our city/county officials.
In Raleigh Gov Pat McCrory gives Durham mayor Bill Bell an enthusiastic handshake after Google announced plans to host gigabit broadband in Raleigh, Durham, Chapel Hill, Morrisville, Cary, Carrboro and Garner during a press conference Tuesday, January 27, 2015 at the N.C. Museum of History in Raleigh. Read more at Google bringing its high-speed Internet service to the Triangle in the Raleigh News Observer.
On the other hand our friends just to the south, North State Communications is taking this as an opportunity to jump into the Greensboro market and deliver Gigabit fiber to homes and businesses in Greensboro. For my limited knowledge of North State Telephone they are a privately held, very profitable, cash rich family in High Point that has the capital to build their fiber network into Greensboro. North State is an innovative, forward-thinking communications and information technology company dedicated to meeting the needs of consumers and businesses in High Point, Thomasville, Archdale, Randleman, Jamestown, Trinity, Greensboro, Kernersville and beyond. Their goal is to provide the best, most technologically advanced products and services available supported by local, knowledgeable, friendly technicians and sales representatives. My long term speculation is that if North State builds a carrier-class fiber network in the Piedmont Triad it will long-term benefit them not because they will create a new revenue stream, but will build a value more than of their small private telephone company in High Point positioning themselves for an exit strategy that will pocket them many millions.
The competitive market internet savvy home bound tele-workers is about to become much better. I think with North State making the large multi-million dollar investment into the Greensboro community this should tell us that someone in High Point sees an opportunity to help us grow and have some competition. Maybe TW Cable and AT&T will pony up their game and improve their service, technology and pricing. TW Cable’s 50 year old coax cable radio signal technology know as DOCSIS 3.0 is outdated and has an end-of-life.
Frankly, living in the Piedmont Triad of North Carolina, being a business owner and a tax paying citizen, I am fed up with only having two options TW Cable and AT&T. TW Cable has the worst technology and absolutely the worst customer service of any company I have ever had to deal with in my lifetime. I can say honesting I have had better experiences dealing with the IRS and the FCC than I have with TW Cable.
Every time it rains in Greensboro I am guaranteed to have internet problems. When school get out in the afternoon and kids get home to surf the net my access slows down. I have shown TW Cable router engineers problems they have in their core network and they only tell me they are doing the best they can with the resources they have because I am told unofficially that their capital improvements have been frozen until after the TW Cable – Comcast merger.
By they way if you think Time Warner Cable customer service is bad, wait until to talk to a Comcast customer service representative. Read the Criticism of Comcast Customer service posted on Wikipedia. It a miracle that they are still in business except they have a monopoly on the market. I will not go in to my beliefs to why they have a monopoly, only to say look at the lobbyist groups in Washington DC. Read Comcast and Time Warner Cable Spend $5 Million Lobbying in Q1, or in Time Magazine online Why Comcast has 76 lobbyist working in Washington DC.
As the weeks continue I will have more post on our local internet access opportunities. Please feel free to post your comments.
Time Warner Cable suffered a massive Internet outage this week that left more than 11 million customers without Internet access for approximately three hours. No biggie, though, these sorts of things happen every now and then… right? Well, maybe. But MIT’s Technology Review has talked with some experts who say that TWC’s big outage this week raises some troubling questions about its overall infrastructure.
To start with, Technology Review notes that it seems a single human error was somehow able to cascade throughout TWC’s entire network and leave it crippled for hours. David Erickson, a cofounder of networking software company Forward Networks, says that such mistakes are “entirely preventable” while implying that a big company like TWC should really be more on top of its game.
And Jonathan Zittrain, a professor of Internet law at Harvard Law School, tellsTechnology Review that he’s most disturbed that TWC hasn’t disclosed many details about the outage that would give us a better idea of exactly what caused it and whether it was something that TWC should have been able to prevent with due diligence.
“We ought to have standards for release of data by broadband providers to allow apples-to-apples comparisons and tracking of outages over time so the public, and policymakers, can gauge trends in connectivity,” Zittrain explained, while also saying that such outages are magnified when an ISP has a last-mile monopoly in any given area.
Netflix has defended Net Neutrality numerous times before, all the while having to ink interconnect deals with four major ISPs (including Comcast and TWC) to ensure its customers get an enjoyable movie streaming experience.
In its lengthy FCC petition, Netflix explains that a Comcast-TWC giant would have huge leverage over Netflix, Hulu and other competing providers, as it would not only be in a position to charge these services fees for faster service, but also provide competing video-on-demand services of its own which could further hurt video streaming companies, Engadget reports
Netflix also said that Comcast and TWC’s claims that there is enough competition in the business are disingenuous, as in many markets there’s no such competition, and DSL Internet service from AT&T and Verizon isn’t enough for Netflix video streaming.
This lack of competition will further put Comcast-TWC in a position in which it could intentionally slow traffic in “terminating networks,” where content moves from one network to the ISP’s to ask more money from a content service provider in exchange for better traffic.
Engadget points out that Dish has also petitioned the FCC against the same proposed merger, similarly highlighting the negative aspects of the Comcast-TWC deal.